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Presidential definitely deserves a full 5 stars. They have struck a rare balance of being knowledgeable, professional, and helpful all at the same time. They were very attentive, not only in helping me select a thermostat, but also in ensuring it was functional. To top it off, they were even able to troubleshoot an issue that other contractors had missed. They made sure I was satisfied, and helped me even when the problem that occurred was not their fault. They stick behind their word, that statement about integrity is far from an empty promise, they walk the walk, highly recommended!
I recently replaced my HVAC system. I had multiple contractors come in and give me estimates. Glenn H. came out and explained everything in great detail and the price was significantly better than any of the other quotes. Installation guys (Tony and Mike) arrived on time and did a terrific job with the installation. Took less than 8 hours and when they left, everything was clean and orderly. Great experience all around. Highly recommended.
I bought my new unit 6 months ago, and it couldn’t have gone better. The entire team is very professional! From the initial estimate, installation, and follow up service team, they stayed true to their word and delivered what they promised. I’m also saving $100-200 a month on my electric bill! I highly recommend Presidential Heating & Air - they won’t let you down!!
Love Geno @ Presidential! He is the regular tech who comes to service the house, but this time it needed a repair... I gotta admit, when it comes to professionalism - curtesy - politeness - punctuality - and expertise.... he's the best! I absolutely appreciate him and encourage others to ask for him!
I've been dealing with Presidential for many years and have had a Maintenance Agreement since the start. In 2009 they did a total replacement of my heating, hot water and A/C. I've only had two minor problems with my system, none of those problems caused by the actual equipment. Both were fixed within a few hours. One of those caused by an alga build up on a water pump switch. I thought the switch was faulty, but the tech said no problem, lets just clean the tank with some vinegar....problem solved! The techs inspect, clean and change filters, check coolant, and whatever needs checking every six months and our systems operate flawlessly!
Gary was exceptional. He was very efficient, kind and with a great sense of humor, which by the way it is always the best way to serve a customer who is very stressed out. I am very appreciative of Gary’s thoroughly clear explanation of what was going on with our air conditioning, his professional conduct and kindness.
Great communication, quality material, substantially lowest estimate. Friendly and professional, the team from Presidential had the knowledge and equipment to solve any quirky problem my system offered. With hot, but storm free weather, they worked like craftsmen and in short order I was sleeping comfortably, free from worries about hot weather & leaking Freon.
The recent HVAC service provided by your tech (Louis) was timely, efficient, and cost-effective.
Our heating system was randomly shutting off and restarting many hours later. Gary from Presidential came to diagnose the problem. It was tricky because the day he came the heat was working perfectly. Using a wealth of experience and excellent detective skills he was able to diagnose and repair the not very obvious problem. We were thrilled (as the outdoor temp dropped considerably the next day). It's comforting to know that should we have a problem with the HVAC system in the future we can rely on Presidential to do the repair quickly and reasonably.
Much Thanks to the amazing service team at Presidential, that really take care of their customers. I called as a result of there being a problem with my New Infinity system and Presidential had a Service Tech out within the 1/2 hour to analyze and fix the problem. Great people and Great Service. They are a five star company. Thanks Presidential for the Super Service. Craig runs a tight ship and the customers really do benefit from his Leadership. Thanks again.